30 day 100% money back guarantee. Zero risk.
At WPvivid.com, we want to ensure that you are 100% happy with your purchase. However, if you feel the product(s) you purchased are not the best fit for your requirements, we can refund your money for orders not older than 30 days. Check our Refund policy.
Do you provide a trial or refund?
Yes. We provide a 14-day free trial with no credit card needed. We also offer 100% refund within 30 days after purchase, no question asked. Learn more…
Can I upgrade/downgrade a subscription/lifetime plan?
Yes, absolutely. Please check out our step-by-step guide on How To Upgrade/Downgrade A WPvivid Subscription/Lifetime Plan.
How long can I access updates and support?
You will have annual (one-year) or lifetime access to updates and support, depending on which subscription/plan period you have purchased.
Can I reuse a licence for different websites within it’s expiration?
Yes, you can transfer(reuse) a license to as many websites as you want. To do that, just remove the old site from My Account area on wpvivid.com > My Websites, then activate it on the new website.
Please note that for Trial and Blogger subscription, you can only transfer to 1 website within the 3 days.
About white label
We allow our users to provide WPvivid plugins to clients as a service, but we do not allow selling them as products.
What does ‘per domain’ mean?
It means ‘each individual WordPress installation’.
For example, you have 1 main domain and 5 real second-level domains and on each of them you have installed WordPress, then you will need 6 licenses in total.
However, a WordPress Multisite works as a standalone WordPress installation, so you need only 1 license for it.
What does ‘Unlimited/Domain’ mean?
It means you can optimize as many images as you want under each domain, without a limit.
What happens if I choose not to renew after a year?
It’s sad to see. When your subscription expires, you will not be able to access all pro features including advanced backup, staging and image optimization features as well as pro support. It is recommended that you directly purchase a lifetime plan if there is a great growth potential of your business.